Privacy Policy ngamentogel – Our Commitment to Protecting Your Personal Data

Ngamentogel ("we", "Platform", or "ngamentogel") is committed to protecting the privacy of all users who access and use our services. This Privacy Policy transparently explains what types of personal data we collect, how it is used, under what limited conditions it may be shared, and how we keep it secure.

This document forms an integral part of Terms and Conditions ngamentogel. This policy has been drafted taking into account internationally applicable data protection regulations, including principles established in relevant global data protection frameworks.

We understand that trust is the foundation of the relationship between a platform and its members. Nothing can replace that trust—and one of the best ways we uphold it is by being transparent about how we handle your personal data.

Ngamentogel collects personal data from various sources while you use our services. Below are the categories of data we collect along with examples:

Ngamentogel does not collect biometric data (fingerprints, facial recognition), health data, or other special category data, unless required by applicable identity verification regulations.

The data we collect is used specifically for legitimate and proportionate purposes. We do not use data for purposes unrelated to the services you use. The following are the primary purposes for which data is used:

• Account management: Creating, verifying, and maintaining member accounts, including the KYC process and profile information updates.
• Transaction processing: Managing deposits, withdrawals, and bonus payments securely and accurately.
• Platform security: Detecting and preventing fraud, unauthorized access, system manipulation, and violations of our terms of service.
• Legal compliance: Meeting regulatory obligations, including financial reporting and anti-money laundering (AML) procedures.
• Service improvement: Analyzing usage patterns to improve the platform's interface, performance, and features.
• Communications: Sending transaction notifications, platform updates, and promotional information (which you can disable at any time).
• Customer support: Resolving inquiries, complaints, and support requests effectively.

Ngamentogel processes your personal data on valid legal bases in accordance with applicable data protection regulations. The legal bases we rely on include:

• Contract performance: Processing is required to execute the service agreement between you and ngamentogel—for example, processing financial transactions and managing your account.
• Legal obligation: Certain data processing is required to comply with regulatory obligations binding ngamentogel as a licensed platform operator.
• Legitimate interests: Processing for security, fraud prevention, and service improvement purposes that do not infringe on your fundamental rights.
• Consent: For optional data processing—such as sending promotional materials—we will request your explicit consent, which you may withdraw at any time.

Ngamentogel does not sell your personal data. Data is shared only under the following limited conditions and with the following limited parties:

• Technical service providers: Partners who assist with platform operations (e.g., payment gateways, cloud infrastructure providers, transactional email services). Each partner is bound by a strict data processing agreement and may only use data in accordance with ngamentogel's instructions.
• Game providers: Third-party game providers that supply content on the ngamentogel platform may receive session data necessary to run the games correctly. This does not include financial data or full identity details.
• Competent authority: When required by law, court order, or a legitimate regulatory authority—ngamentogel will share the requested data in accordance with applicable regulations.
• Business transfer: In the event of a merger, acquisition, or restructuring, member data will be transferred to the successor entity while remaining subject to this privacy policy.

Ngamentogel applies technical and organizational security measures proportionate to the risks of data processing. No system is 100% immune to cyber threats—but we ensure that the protection standards we implement are the best currently available.

The technical security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmissions.
• Sensitive data at rest is encrypted using AES-256.
• Regular third-party penetration security testing by independent parties.
• Real-time threat monitoring and anomaly detection.
• Network segmentation and role-based access control.
• Periodic encrypted data backups.

Ngamentogel retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable law. The following are the general retention guidelines we apply:

• Active account data: Retained for as long as the account is active and the data is needed to provide the service.
• Financial transaction data: Retained for a minimum of 5 years after a transaction occurs, in accordance with financial record-keeping and AML regulatory requirements.
• KYC data (identity documents): Retained for the duration of account activity plus 3 years after account closure, in accordance with regulatory requirements.
• Support communication data: Retained for 2 years after a support ticket is resolved.
• Technical log data: Retained for 12 months for security and debugging purposes.

After the retention period expires, data is securely deleted using procedures that ensure it cannot be recovered. If you request early account deletion, we will process that request while respecting legal obligations that prevent immediate deletion of certain data.

As a data subject, you hold a number of rights you may exercise at any time regarding the personal data we hold. Ngamentogel is committed to facilitating the exercise of these rights in an easy and unobstructed manner.

Ngamentogel uses cookies and similar technologies to operate the platform properly and enhance your experience. The following are the types of cookies we use:

Optional cookies can be disabled through your browser settings or the cookie preference settings on the ngamentogel platform. Disabling essential cookies will affect core platform functions, including the ability to log in.

As an internationally licensed platform, ngamentogel operates infrastructure and collaborates with partners across multiple geographic locations. This means your personal data may be processed outside Indonesia under certain circumstances.

Every international data transfer is carried out with adequate safeguards, including:

• Data transfer agreements that contractually bind data recipients to apply equivalent protection standards.
• Preference for partners located in jurisdictions with adequate data protection regulations.
• Additional encryption mechanisms for data transferred across borders.

Ngamentogel does not transfer data to jurisdictions actively deemed unsafe by the international data protection authorities whose standards we follow.

Ngamentogel may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or service updates. The date of the last update is always shown at the top of this page.

For material changes—those that significantly alter how we collect or use your personal data—ngamentogel will:

• Sending notifications to the email address registered on your account.
• Displaying a prominent notice on the platform at least 14 days before changes take effect.
• Requesting renewed consent if changes require a new legal basis for processing.

Continued use of the platform after an update takes effect constitutes acceptance of the revised policy. If you do not agree to the changes, you may close your account before the update becomes effective.

If you have any questions, concerns, or requests regarding your personal data and this Privacy Policy, ngamentogel provides several communication channels you can use:

• Live chat: The fastest option—available 24/7 within the platform once you log in to your ngamentogel account.
• Privacy email: Send privacy-related inquiries to the support email address listed on the platform. We respond within a maximum of 72 hours for privacy-related requests.

For official requests regarding your personal rights (data access, deletion, portability), please include the following information to ensure smooth identity verification:

• Full name and ngamentogel account username.
• The type of request you submitted.
• Additional reason or context where relevant.